PICK `N PRAY

FOR ATTENTION: THE AREA MANAGER WESTERN CAPE (GORDON`S BAY)
WILLIAM SHAKESPEARE`S

SOMETHING IS ROTTEN IN DENMARK

PICK `N PRAY

GADZOOKS YOUR STORE STINKS!

I AM WRITING THIS EMAIL TO YOU TO COMPLAIN BITTERLY ABOUT THE SAD STATE OF AFFAIRS AT YOUR GORDON`S BAY BRANCH OF PICK N PAY. I WAS HOPING THAT THE PROBLEM WOULD BE FLEETING AND MAYBE JUST A ONCE OFF FAUX PAS ON BEHALF OF THE MANAGEMENT TEAM AT THE STORE, BUT ALAS IT SEEMS THE MANAGERS AND OWNER (IF THERE IS ONE) ARE NOTHING MORE THAN ABSENTEE LANDLORDS SO TO SAY.

A PONG OF BIBLICAL PROPORTIONS IS EMINATING FROM THE STORE THAT IS MAKING IT IMPOSSIBLE TO FREQUENT THE STORE WITHOUT WANTING TO VOMIT. THIS IS NOT AN OVER EXXAGERATION OR HYPERBOLE. THE STINK IS ONE OF DECOMPOSING MEAT KEPT IN A WARM UNAIRED PLACE. THE STENCH IS EVIDENT FROM WHEN YOUR PROBOSCIS HITS THE ENTRANCE. A VISITORS FIRST SENSORY ASSAULT COMES FROM THE SMELLY BILTONG SHOP JUST OUTSIDE THE DOOR OF THE PICK N PAY. I HAVE LONG SINCE STOPPED GOING INTO THIS LITTLE SHOP OF HORRORS DUE TO THE SMELL WHICH SCREAMS “ I SELL OLD OFF MEAT”. THE SECOND ECHELON OF OLFACTORY ASSAULT COMES FROM THE STAFF MEMBER FRYING SOMETHING AKIN TO WORS, I WONT GO AS FAR AS CALLING IT BOEREWORS, THAT WOULD BE AN INSULT TO BOERE AND THE ANIMALS THAT WILLINGLY OR OTHERWISE GAVE UP THEIR LIVES TO PROVIDE US HUMANS WITH LIFE SUSTAINING FOOD. THE PLOY OF HAVING “BOERIE” ROLLS ON SALE AT THE DOOR IS IN MY MIND A CUNNING WAY TO COVER UP THE OBVIOUS FOUL ODOUR THAT RESIDES WITHIN THE STORE, LURKING IN THE HUMID PLACES. ONCE YOU HAVE MADE YOUR WAY PAST THE DOOR AND HEAD TOWARD THE REAR OF THE SHOP YOU ARE MUGGED BY THE STINK THAT JUMPS OUT AT YOU FROM THE BUTCHERY SECTION! IT IS A DISGRACE THAT MANAGEMENT CAN ALLOW SUCH A HONK TO BE SO OVERPOWERING IN THEIR STORE. HAS ANYONE THERE HEARD OF SALMONELLA AND THE HOST OF OTHER DISEASES SPREAD BY MEAT IN VARYING DEGREES OF DECOMPOSITION!?

NOW I KNOW THAT MEAT IS ODOROUS AND IS OBVIOUSLY VERY DEAD WHEN THE STORE RECEIVES IT HOWEVER THAT IS NO EXCUSE FOR THE KIND OF STINK THAT THE CUSTOMERS ARE EXPOSED TO AT THE GORDON`S BAY OUTLET. AFTER REFUSING TO GO BACK INTO THE SHOP I AM LEFT WITH HAVING TO TRAVEL SIX KILOMETRES TO YOUR STRAND STORE WHICH STRANGELY ENOUGH DOESNT STINK LIKE THE OBVIOUSLY MALMANAGED GORDON`S BAY ONE. THIS PEAVES ME OFF BECAUSE I LIVE 500 METRES FROM THE GORDON`S BAY BRANCH BUT CANNOT AND WILL NOT FREQUENT DUE TO THE FEAR THAT I WILL BUY CONTAMINATED MEAT!!!!! THE STORE IS A DISGRACE AND FINDING A MANAGER IS APPARENTLY MISSION IMPOSSIBLE. WHERE IS THE QUALITY CONTROL???? I HAVE DEDUCED THAT IT SEEMS IT HAS GONE ON HOLIDAY.
I MOVED HERE FROM JOHANNESBURG 6MONTHS AGO AND I AM DUMBSTRUCK BY THE DIFFERENCES IN SERVICE LEVELS BETWEEN UP THERE AND DOWN HERE. IT SEEMS TO ME THAT GROCERY STORES SUCH AS YOURSELF, CHECKERS AND SPAR ARE ONLY CATERING GOOD QUALITY SERVICE FOR THE JOHANNESBURG MARKET AND THE SCREW YOU ATTITUDE IS EMPLOYED DOWN HERE. ARE WE CONSIDERED LOWER ON THE SOCIAL SCALE THAN OUR INLAND COUSINS?. ? . ?. OR,,, DO THEY COMPLAIN MORE THUS RECEIVING BETTER SERVICE? ONE MORE THING TO PAY ATTENTION TO IS THE CASHIERS. THEY ARE NOT UP TO MUSTER. I HAVE COMPLAINED TO CHECKERS ABOUT THEIR SERVICE AT ONE OF THE STORES IN THE AREA. YOUR CASHIERS SUFFER FROM THE SAME SICKNESS AS THOSE AT THE CHECKERS I MENTIONED. THEY TREAT THE CUSTOMER LIKE THEY ARE DOING US A FAVOUR. JUST BY THE WAY, THEY ARENT! SOMEONE NEEDS TO EXPLAIN THAT THEY ARE THERE TO WORK AND NOT HAVE INVOLVED CONVERSATIONS WITH EACH OTHER AND THE PACKERS ABOUT WHAT THEY DID LAST NIGHT OR GRIPE ABOUT THEIR BOYFRIEND AND HIS “BRASSE”. I DONT GIVE A FART ABOUT THEIR PROBLEMS. I AM THERE SPENDING MY MONEY AND BY DEFAULT PAYING THEIR SALARY. THE STORE IS NOT A PASSING TRADE BUSINESS AND RELIES ON CONTINUED PATRONAGE. IF TEN PEOPLE A DAY DECIDE TO RATHER DRIVE TO STRAND WHERE THE SERVICE IS BETTER AND SHOP FRESHER, THE GORDON`S BAY STORE WILL NO LONGER BE PROFITABLE ENOUGH TO CARRY ON TRADING, PAY RENT (WHICH I AM SURE IS QUITE STEEP PROPABLY IN THE 50 GRAND A MONTH NEIGHBOUROOD CONSERVATIVELY) & ENSURE SALARIES. 10 CUSTOMERS A DAY OVER ONE YEAR EQUALS? YOU DO THE MATH.. YOUR MANAGERS NEED TO BE MORE VISIBLE AND MANAGE THE TEAM NOT FRATERNISE WITH THEM. LEAD BY EXAMPLE AND CATER TO THE NEEDS AND CONCERNS OF THE CUSTOMERS. I COULD NOT BRING UP THE STINK ISSUE WITH ANYONE INSTORE AS I COULD NO LONGER TOLERATE THE SMELL OR FIND ANYONE OTHER THAN SHELF PACKERS WHO WERE TOO BUSY LISTENING TO MUSIC ON THEIR CELL PHONES. SO I CIRCUMVENTED THE CHAIN OF COMMAND AND HAVE THUS LODGED MY GRIPE DIRECTLY WITH YOU.......
PLEASE DO SOMETHING ABOUT THE CLEANLINESS OF THE STORE IN QUESTION, THE SERVICE AND KICK THE MANAGEMENT TEAM INTO FIRST GEAR. THIS WHOLE “OH ITS A CAPE TOWN THING” IS BALONEY. BUSINESS IS BUSINESS. IT APPEARS TO ME THAT EVERYONE DOWN HERE IN THE WESTERN CAPE WANT TO BE PAID IN JOBURG TIME (IE. ON TIME) BUT WANT TO WORK AT THIS BULLSHIT CAPE TOWN TIME. BALDERDASH. I REITERATE... BUSINESS IS BUSINESS. WHETHER I LIVE IN GLENVISTA, CRESTA, BALLITO, GORDON`S BAY OR POFADDER I EXPECT AND DESERVE GOOD SERVICE AND A HEALTHY CLEAN ENVIRONMENT TO SPEND MY MONEY IN. I CANNOT BELEIVE THAT SERVICE CAN BE SO VASTLY DIFFERENT FROM PROVINCE TO PROVINCE, WE ARE ALL STILL PART OF THE REPUBLIC LAST TIME I CHECKED.


Ps: IT IS NOTEWORTHY MENTIONING THAT BESIDES THE STRAND BRANCH, YOUR SOMERSET WEST STORE ALTHOUGH “CRAPPY” LOOKING HAS THE BEST SERVICE I HAVE ENCOUNTERED SO FAR. THE ONLY STAFF MEMBER THAT I CAN HONESTLY SAY IS AN ASSET AT THE GORDON`S BAY BRANCH IS THE YOUNGSTER AT THE LOTTO COUNTER, I BELEIVE HER NAME IS “CHARNE`” OR SOMETHING TO THAT EFFECT. IT IS JUST SUCH AN INCONVENIENCE TO SCHLEP 5.5 KILOMETRES PAST THE NEAREST BRANCH TO DO SHOPPING IN STRAND AND 10 CLICKS TO SOMERSET WEST . IT IS RIDICULOUS TO LIVE 500 METRES AWAY FROM A STORE THAT I WONT GO BACK INTO ON FEARS OF CONTAMINATED MEAT. OH, AND I AM NOT BEING MELODRAMATIC, MEAT AND FOOD POISONING IS A REALITY AND THE AFTER SHOCKS TO THE GROUP WILL BE DEVASTATING IF SOMEONE HAD TO BRING ABOUT A SUIT DUE TO UNCLEANLINESS AND HEALTH ISSUES ARISING FROM NEGLECT. I AM SURE YOU CONCUR?

YOURS MISERABLY:
MICHAEL B DA SILVA
0789489847
michaelbdasilva@yahoo.com
michaelbdasilva@gmail.com